Support
Email support@tidyfieldapps.com. We reply by email, usually within two business days.
To get an answer fastest, include
- Which platform (Zeffy, Givebutter, Donorbox or a CSV file).
- What you clicked and the exact message you saw.
- The latest rows of the Sync log tab.
- The version, shown at the bottom of the sidebar.
Never send your API keys or license key by email, and do not share your spreadsheet with us. We do not need access to your data to help.
Before you write
Billing
Receipts, card changes and cancellations: billing page. Refunds: refund policy.